We recommend trying to change or reinstall your browser.
If network connection is broken, you have to sign in again.
Most likely, you are using third-party software to automatically log on to the MT_FREE network Third-party software used to connect to the network automatically interferes with the data transfer process. This results in glitches in the authorization and authentication systems and occurrence of the error that you have encountered. Terms and conditions of using MaximaTelecom services prohibit the use of software for automatic network authorization without viewing ads. An exception is software provided or approved by MaximaTelecom. How do I restore the MT_FREE connection? You need to find and disable this kind of software. After shutting down the programs, you will be able to connect to the network after a 24-hour period. If you did not specifically install anything and do not know what to uninstall, we recommend contacting customer service of your smartphone manufacturer.
In the new versions of the operating systems (Android 10+ and iOS 14+), the randomized mac address option has appeared - it must be disabled. The option is located in the additional settings of the MT_FREE network, on Androids the value should be "phone mac address", on iPhones - disable the option "use private mac address". Please check it out.
When detecting problems with Internet connection or lost Wi-Fi signal in subway cars, as well as any other issue associated with Wi-Fi Network operation in Moscow Metro subway cars, please contact us directly at MaximaTelecom’s technical support E-mail address: firstname.lastname@example.org